Site Visit – Starbucks International Headquarters

By: JEAN LOUIS FRECHETTE ALBERTO, NPH-HAITI. CLASS OF 2016.

I want to share with you a great experience we all had in Seattle. A few weeks ago we went to the Starbucks headquarters for a tour and to get a sense of what they do there, what kind of leaders work there, and of course – to have lunch!

It organized by Ed Holtgraves, my mentor in Seattle, who works there along with Chris and Mary who were both volunteers in Nicaragua, and Alana who was a volunteer in Honduras.  We are grateful for their hard work on this day!

We started first by a brief tour of part of the building because we couldn’t walk into the whole building in only one or two hours. After that we went to a room for a coffee taste with Mary where we taste 5 different coffee flavor from five country where my fellow brothers and sisters from such as Mexico, Guatemala, Salvador, Honduras and Nicaragua. Unfortunately, they don’t have any coffee from Haiti however, I enjoyed the experience and so far I already have a favorite coffee but I won’t tell you which one.

After the coffee taste we went to another room where we had two guest speakers: Craig Russell and Jennie Bowen who work at Starbucks. At this moment Julio from El Salvador explained to them what is the Seattle Institute Program, what we are doing here and explained what is NPH in general.

Let’s see something we learned from each of these leaders.

Craig Russell: As a leader you should care about respect and dignity. When you work as a team one of the things you should have is “TRUST”. As a leader sometimes you will feel alone but no matter what you should not give up. One thing I personally liked in what he said is “OWN YOUR MISTAKES” – if not you will not overcome them and in this case you will fail as a leader. At the end he said “reset yourself and your goals every quarter or every month”. I like that and I think everybody must do that.

Jennie Bowen: As a leader the first thing you need to know is “what you need in your life?”, you should have a vision while you have this vision you should listen and while you are listening you should learn and be who you want to be not who people want you to be. She made a little difference between Boss and Leader… Boss tells you what to do while Leader works with you and you achieve together.

Finally, we end the day with a nice lunch on the 3rd floor of the building with Ed, Kara and Glory from the NPH USA office.

Thank you Ed, Chris, Mary, Alana, Craig, Jennie and Kara for that opportunity and I can tell you we really learned something. Thank you Glory for joined us we really enjoyed it.

 

 

 

Public Speaking Workshops

By Julio Cesar, Class of 2016

One of the common fears we the humans have is to stand in front of a multitude and speak to them. This fear comes from our lack of confidence in ourselves. We all have the ability to deliver any message we want, in fact we do daily without noticing it. For example, when ordering our food or asking permission to go through the crowd. However, delivering a message to a specific audience requires boldness, preparation and having the right information. The audience can be colleagues at work, scholars or strangers that we have never seen before. Mostly when you are speaking you are talking about something that you know; for example, a business speech or talking about a project you have accomplished or talking about your personal life. Between speaking about our lives and speaking about any other topics, I think sharing personal stories is the most difficult and overwhelming. Because of the fear of delivering public speeches it is recommendable to learn how to do it.

Taking Public speaking workshops with Bob each Wednesday in the evenings really helped me to improve in my public speaking skills. During the period of time that we worked with him we learned about self-confidence and the way to deliver a good speech. I personally learned and improved so much and so did my brothers and sisters. We are not yet perfect public speakers, but we are in the right track with all the skills we learned. The bottom line is this – we always will be afraid of speak in front of others, but when we really want to overcome our fears we will really go for what we want to accomplish.

Once again, I thank to Bob for his excellent talent in help me preparing a better speech. All the techniques really helped me to deliver a good speech at the fundraising event for our NPH homes: “The Carnaval”.

 

NPH Mentors

By Irene Cruz, Class of 2016.  Translated by Kara (Irene’s next post will be in English)

Nosotros necesitamos y contamos con ayuda de varias personas, las cuales ahora son muy importantes y forman parte de nuestra vida.

Los mentores son un apoyo muy importante para nuestro crecimiento durante nuestra estancia en Seattle, ellos nos brindan y aportan de su tiempo para poder estar y convivir con nosotros.

Recibimos consejos de cada uno de ellos, sabemos que podemos contar con su apoyo siempre que lo necesitemos. Sé que nunca vamos a estar solos, y que el día que no creamos o que pensemos que ya no podemos seguir, ellos van a estar ahí para darnos la mano y ayudarnos a levantar. Eso hace los mentores por nosotros.

En lo personal Bailey (mentor), me brinda su apoyo cada vez que lo necesito, aun cuando ella no tiene el tiempo suficiente para poder hablar, ya sea que está en el trabajo o aun si está descansando y requiero de ella, nunca dice que no. En este tiempo que lleva como mi mentor ha sido de mucho aprendizaje para mí, ya que es una persona con un gran corazón, responsable y humilde e iré aprendiendo durante el tiempo más de ella lo cual me hará una mejor persona.

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We both need, and have, the help of various people, people who are very important and form part of our lives.

Our mentors are an important support for our growth during our stay in Seattle.  They share their time with us.

They give us advice, and we know we can count on their support whenever we need it.  I know that we will never be alone.  If one day we think that we cannot keep going, they will be there to offer a hand and help us back up.  This is what our mentors do for us.

Personally, my mentor Bailey supports me whenever I need it, even when she doesn’t have enough time to talk, maybe because she is at work or needs to rest – she always makes times for me anyways.  I have learned a lot from her, she is a person with a big heart, responsible, and humble – and I know I will continue learning from her throughout my time here and that will make me a better person.

 

Editor’s Note: This year we have adjusted our mentoring program.  In September each student was paired with a former NPH volunteer.  These mentors help them bridge the cultural gaps, adjust to life in Seattle, and introduce them to friends closer to their own age.  These mentors also speak the students’ native languages which is of much comfort in the beginning months!  Feedback from the students, mentors, and host families indicate this new addition is a success!

Currently, we are working to pair each of the students with a second mentor.  This person will dig even more deeply into the leadership work, self-awareness, exploring career options, goal setting, and working on personal growth with the students.

Both mentors support the students in their work to become more capable leaders.

It is our hope that the time in Seattle might be just the beginning of life-long relationships that are mutually beneficial.  We are so grateful to all our mentors and all you do for our students!